Dubai Metro Guide 2020: Routes/Lines, Timings, Zones, Fares, Map, Metro Card, Stations & More

Dubai Metro Guide 2020: Routes/Lines, Timings, Zones, Fares, Map, Metro Card, Stations & More

Dubai Metro Guide 2020: New to Dubai? Dubai Metro got you confused? Here’s everything you need to know about it

The Dubai Metro is a modern, rapid transit rail system in the emirate; a great and inexpensive way to travel within Dubai, from Rashidiya to Jebel Ali, and from Etisalat (Al Qusais) to Dubai Creek. It runs 7 days a week and was launched on 9th September 2009 by the Ruler of Dubai, Mohammed bin Rashid Al Maktoum, with 10 stations. It opened to the public on 10th September 2009 and nearly 10 percent of Dubai’s population at that time used the metro in its first two days of operation.

The metro trains are air-conditioned, driverless and fully automated, with 47 metro stations (9 underground) currently serving passengers on two lines. The Roads and Transport Authority (RTA) operates feeder buses for the metro stations.

The trains have special cabins for women and children, and for Nol gold cardholders, and passengers can get a fine for riding in the wrong cabin. There are dedicated spaces for wheelchair users on the trains, and free rides for people of determination with any RTA service, with a special Nol Card provided to them.

Passengers can avail Wi-Fi connectivity on all the trains — they can use the normal service for free or pay a nominal fee for the premium service — and they get mobile phone coverage throughout the journey.

More than 3000 CCTVs in the trains and stations help monitor security of the passengers and there is also an Emergency Call Box available in each station and train.

The Dubai Metro was recognised by the Guinness World Records in 2012 as the world’s longest driverless metro network (a route spanning 75 kilometres), a record which it maintained till 2016. Its Red Line is still the world’s longest driverless single metro line (52.1 kilometres).

A major expansion of the Red Line is currently underway, which will add 7 metro stations (15 kilometers) and extend it from Ibn Battuta to the Expo 2020 site.

Dubai Metro Routes and Zones/Lines:

Two metro lines, Red Line and Green Line, are currently operational. They run underground in the city centre and on elevated viaducts in other places.

The Red Line has 29 stations, (4 underground), running from Al Rashidiya to Jebel Ali, covering most of Sheikh Zayed Road. The full journey on the Red Line takes about 60 minutes to complete, with the trains travelling at a speed of 110 kilometres per hour and stopping at each station for 20-30 seconds. Some of the stations are directly connected to large shopping malls, such as Dubai Mall and Mall of the Emirates. The Red Line route and stations are as follows:

1.     Rashidiya

2.     Emirates

3.     Airport Terminal 3

4.     Airport Terminal 1

5.     GGICO

6.     Deira City Centre

7.     Al Rigga

8.     Union

9.     BurJuman

10.   ADCB

11.   Al Jafiliya

12.   World Trade Centre

13.   Emirates Towers

14.   Financial Centre

15.   Burj Khalifa/Dubai Mall

16.   Business Bay

17.   Noor Bank

18.   FGB

19.   Mall of the Emirates

20.   Sharaf DG

21.   Dubai Internet City

22.   Nakheel

23.   Damac Properties

24.   DMCC

25.   Nakheel Harbour & Tower

26.   Ibn Batutta

27.   Energy

28.   Danube

29.   UAE Exchange

There are two transfer stations, Union and Burjuman, where the Green and Red Lines intersect and where passengers can switch lines.

The Green Line, runs mostly through Deira and Bur Dubai. It has 20 stations (8 underground), from Etisalat to Dubai Creek, covering 22.5 kilometres. Its route and stations are as follows:

1.     Etisalat

2.     Al Qusais

3.     Dubai Airport Freezone

4.     Al Nadha

5.     Stadium

6.     Al Qiyadah

7.     Abu Hail

8.     Abu Baker Al Siddique

9.     Salah Al Din

10.   Union

11.   Baniyas Square

12.   Palm Deira

13.   Al Ras

14.   Al Ghubaiba

15.   Al Fahidi

16.   Burjuman

17.   Oud Metha

18.   Dubai Healthcare City

19.   Al Jadaf

20.   Creek

Dubai is divided into 7 zones, of which Zones 1, 2, 5 and 6 contain the Dubai Metro stations.

Here is a map of the metro, showing the stations on the Red Line and the Green Line, and the transport zones that the stations full under.

Dubai Metro Timings:

The Red Line timings are from 5am till midnight (Saturdays-Wednesdays), 5am-1am on Thursdays and 10am-1am on Fridays.

Timings for the Green Line are from 5:30am till midnight (Saturdays-Wednesdays), 5:30am-1am on Thursdays and 10am-1am on Fridays.

During morning peak hours, trains run at 6-8 minute intervals while they run every 5-6 minutes during the evening peak hours.

Dubai Metro Stations:

The metro stations are fully air-conditioned and also have Wi-Fi connectivity. They have elevators and contrasting tactile guidance path for the visually impaired.

Three of the metro stations — Al Rashidiya, Nakheel Harbour and Tower, and Etisalat — have large multi-level car parking, which can together accommodate more than 8,000 vehicles. Metro passengers can park their cars here for free if they are riding the metro on the same day.

The stations have small shops with food and other essential items, for the convenience of commuters, who can eat and shop on the go.

Dubai Metro Fares:

Prices for Dubai Metro vary with the number of zones you cross during your journey. They are as follows:

Ticket Type

1 Zone or <3km 2 zones

2 Zones

3+ Zones

Standard Adult Ticket (Red)

4 dirhams

6 dirhams

8.50 dirhams

Pre-paid Standard Adult Ticket (Silver Nol)

3 dirhams

5 dirhams

7.50 dirhams

Concessionary (Blue Nol Card)

1.50 dirhams

2.50 dirhams

3.75 dirhams

Gold Class (Red Ticket)

8 dirhams

12 dirhams

17 dirhams

Gold Class Pre-Paid

6 dirhams

10 dirhams

15 dirhams

NOL - Dubai Metro Card:

Dubai Metro tickets need to be purchased in the form of a Nol card, which is used for the metro, buses and the tram. No other payment method is accepted. But you can top up your Nol card by making cash or credit card payments at the stations. These cards are also available at other stores and supermarkets.

The Nol card can hold a balance or be bought for a specific journey. These are the different kinds of Nol cards available:

Red Ticket - This is a standard ticket, often bought by tourists, which can be loaded with ten trips. 
Silver Nol Card - An anonymous card with an e-purse, this can be topped up to AED 1000.
Gold Nol Card - An anonymous card, similar to the Silver card, it has premium charges for access to the Gold Class seats.
Blue Nol Card - This is a personalised card with a secure e-purse that can be loaded up to AED 5000.
Concessionary cards for students, the elderly and the disabled are also available on application and registration.

Dubai Metro Tram:

The Dubai Tram was launched in November 2014 and has 11 stations connecting Jumeirah Beach Residence, Jumeirah Lakes Towers, Dubai Marina, Media City, Palm Jumeirah, Knowledge Village and Al Sufouh.

The tram runs from 6am-1am on weekdays and from 9am-1am on Fridays. There is a 10-minute interval between trams. The rides cost AED 3 (AED 6 for Gold Class).

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By Ayesha Hoda
Ayesha Hoda is a senior communications professional and writer, currently based in Dubai, UAE.